Shop Online FAQs
We only accept bank transfer at the moment.
Yes! We provide free delivery on orders above $20. Shipping fees may apply for orders below that amount. (Limited Time)
Standard delivery takes 3–5 business days, depending on your location
Yes! Once your order is shipped, you’ll receive a tracking number via email to monitor your package.
Currently, we only ship within Singapore. We may expand to other locations in the future.
If you receive a damaged or wrong item, contact us within 48 hours with photos, and we’ll arrange a replacement or refund. (Terms & Conditions Applied)
Yes! Subscribe to our newsletter for exclusive deals, and check our website for seasonal promotions and coupon codes.
For technical reasons, you cannot cancel your order once shopping has commenced.
You may email us at cs.99easymart@gmail.com to report order issues.
We kindly ask for the following information so that we can provide you with a solution as speedily as possible:
- Order number
- Brief description of issue / affected item
- Photos of affected item with clear views of the bar code (for damaged / incorrect items)
